Terms of Service

Effective Date: July 9, 2026

Welcome to Dark Grey Plus (By City Posters Plus). By accessing or using our website, you agree to these Terms of Service. If you do not agree with these terms, please do not use our website or purchase our products.

1. About Us

Dark Grey Plus is an online store offering made-to-order products with worldwide shipping.

2. Orders

By placing an order, you confirm that:

• The information you provide is accurate and complete.

• You are authorized to use the selected payment method.

• You understand that all products are made to order.

We reserve the right to refuse or cancel any order due to pricing errors, suspected fraud, stock or production issues, or other unforeseen circumstances.

3. Product Information

We make every effort to display product images, colors, and descriptions accurately. However, actual colors may vary depending on your device's screen settings.

Product sizes may vary slightly within normal manufacturing tolerances.

4. Pricing & Payments

All prices are displayed in the currency shown at checkout.

Payment must be completed before production begins. We reserve the right to change prices at any time without prior notice.

5. Shipping

Processing and delivery times are estimates and are not guaranteed.

Dark Grey Plus is not responsible for delays caused by shipping carriers, customs authorities, weather, or other events beyond our control.

Customers are responsible for any customs duties, import taxes, or local fees required by their country.

6. Returns & Refunds

Please review our Return & Refund Policy before placing an order.

Custom-made products cannot be returned or exchanged because of:

• Change of mind

• Incorrect size selected by the customer

• Incorrect color selected by the customer

• Buyer's remorse

If you receive a damaged, defective, or incorrect item, please contact us within 30 days of delivery so we can assist you.

7. Intellectual Property

All artwork, graphics, designs, logos, photographs, product descriptions, and website content are the property of Dark Grey Plus (By City Posters Plus) or are used with appropriate permission.

No content may be copied, reproduced, distributed, or used for commercial purposes without prior written permission.

8. Acceptable Use

You agree not to:

• Use the website for unlawful purposes.

• Attempt to interfere with the website's operation or security.

• Submit false, misleading, or fraudulent information.

9. Limitation of Liability

To the maximum extent permitted by law, Dark Grey Plus shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products.

Our total liability shall not exceed the amount paid for the product giving rise to the claim.

10. Privacy

Your personal information is handled in accordance with our Privacy Policy.

11. Changes to These Terms

We may update these Terms of Service at any time. Updated versions become effective immediately upon publication on this website.

12. Contact Us

If you have any questions regarding these Terms of Service, please contact us through our Contact Form or by email.

Accessibility Note:
I am hearing impaired. Please do not call. Please contact me by email or through the contact form.